Zapier connects apps and automates workflows, enhanced with AI capabilities. Core concept: Creates "Zaps" - automated workflows triggered by events in one app that perform actions in others. 6000+ app integrations enable complex automation without coding. AI-enhanced features: Natural language Zap creation, AI-suggested automations, intelligent data formatting, AI-powered filters and paths. Common AI workflows: Email → AI summarization → Slack notification, Form submission → AI classification → CRM routing, Document upload → OCR → AI extraction → Database. Integration examples: Gmail + OpenAI + Slack, Typeform + GPT + Airtable, RSS + Claude + Twitter. Building effective Zaps: Start with trigger app, add AI action (ChatGPT, Claude, or Zapier AI), route output to destination apps. Advanced patterns: Multi-step workflows, conditional logic, webhooks for custom triggers, formatted outputs. Alternatives: Make (Integromat), n8n (self-hosted), Microsoft Power Automate, IFTTT. Best practices: Test thoroughly, monitor for failures, document workflows, version control Zap configurations, consider rate limits and API costs.