how do you attack the number one field issue

This is 'you've been handed the #1 recurring field issue — what do you do?' Method: 1) UNDERSTAND it fully — collect real data from the field (frequency, conditions, which customers), don't guess. 2) Find the ROOT CAUSE (Lesson 41 method). 3) Attack it at the root with the highest-leverage fix (design, doc, training, or process change). 4) ROLL IT OUT — communicate via CEN/ISB/BKM, train the field. 5) VERIFY the metric actually drops over time, then celebrate and document. The key line: 'I treat the #1 issue like a project: measure it, root-cause it, fix it at the source, roll it out, and prove it dropped.' It shows project ownership + field judgment. Pair with your CAPA (L4) and root-cause (L41) answers — they're consistent.