presentation

**AI Email Writing** **Overview** Email consumes roughly 28% of a knowledge worker's week. AI email assistants draft, reply, summarize, and prioritize messages, significantly reclaiming productivity. **Common Use Cases** **1. Generating Drafts** Speed up outbound sales or cold outreach. - *Prompt*: "Draft a polite follow-up email to a client who hasn't responded to the proposal sent last Tuesday. Emphasize we can start immediately." **2. Reply Suggestions** Smart Replies (Gmail) or detailed responses. - *Prompt*: "Reply to this complaint. Apologize for the delay, offer a 20% discount code, and explain we had a server outage." **3. Tone Adjustment** - *Prompt*: "Rewrite this angry email to sound professional and diplomatic." - Input: "This is broken and I hate it." → Output: "We are currently experiencing significant issues with the functionality." **Tools** - **Gmail/Outlook Copilot**: Built-in AI features. - **Superhuman**: AI-powered email client (Split inbox, snippets). - **Lavender / Warmer.ai**: Sales-focused personalized intros. **Best Practices** 1. **The "Human Sandwich"**: Start with a human line, let AI write the body, end with a human sign-off. 2. **Review Facts**: AI will confidently invent dates or meeting times. Always verify. 3. **Prompt for Length**: "Keep it under 3 sentences." (Long emails get ignored). AI doesn't replace the relationship; it handles the administrative overhead of maintaining it.